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review response automation

Reply to Every Guest Review. Automatically.

Mr. Props handles guest review responses so you protect your ratings without lifting a finger.

No credit card required Join 1,000+ Hosts
app.mrprops.io/features/review-response-automation
Reply to Every Guest Review. Automatically. Dashboard Interface

Trusted by hosts on

Vrbo
Booking.com

Personalized Replies Without Lifting a Finger

Mr. Props' review response automation pulls guest names, stay dates, and property details into every reply automatically, so each response reads as personal as one you'd write yourself.

WhatsApp
Email
Airbnb
Booking.com

Why Choose Mr. Props?

Everything you need to master your property operations in one place.

Automated Guest Messaging

Send pre-written, triggered replies to guests across every channel without lifting a finger.

Active Rate Management

Prices adjust automatically based on demand, seasonality, and competitor rates in your market.

Calendar Sync

Real-time calendar sync across Airbnb, Vrbo, and direct-booking sites eliminates double bookings.

Revenue Reporting

Consolidate occupancy rate, revenue, and guest messaging into a single portfolio dashboard view.

Cleaning Turnover Schedules

Auto-generate turnover schedules from confirmed checkout times and notify assigned cleaners automatically.

STR Tax Reporting

Track short-term rental tax obligations by jurisdiction, updated as local regulations change.

10,000+
Properties Managed
1,000,000+
Automated Messages Sent
15+
Hours Saved Per Week

How It Works

Three simple steps to property nirvana.

1

Connect

Link your Airbnb, Vrbo, or Booking.com accounts in under 90 seconds. The platform automatically pulls in all your existing listing data and guest reviews.

2

Automate

Set your response rules: tone, timing, and property-specific details. Mr. Props generates personalized replies for each review without you drafting a single word.

3

Monitor

Track response rates, guest sentiment trends, and flagged reviews that need your attention from one dashboard.

Mr. Props vs. Traditional Property Management Software

See how we stack up against traditional property management software.

🎩 Mr. Props

Built for modern hosts who want to scale without the complexity.

  • ✓ review response automation triggers personalized replies within minutes of a guest submitting feedback, across every connected channel.
  • ✓ Automated responses adapt tone based on star rating, so a 3-star reply reads differently from a 5-star reply without any manual adjustment.
  • ✓ Calendar sync runs across Airbnb, Vrbo, and direct-booking sites in real time, eliminating double bookings at the source.
  • ✓ Active pricing rules update nightly rates automatically based on local demand signals, not just a fixed seasonal schedule.
  • ✓ Multi-unit portfolio dashboards consolidate occupancy rate, revenue, and guest messaging into a single view.
  • ✓ Cleaning turnover schedules auto-generate from confirmed checkout times and notify assigned cleaners without a separate message.
  • ✓ Built-in STR tax reporting tracks short-term rental tax obligations by jurisdiction, updated as local regulations change.

Traditional PM Software

(based on reviews and customer feedback)

  • ⚠ Requires hosts to log in manually and write each response, often leaving reviews unanswered for 24-72 hours.
  • ⚠ Static reply templates send the same message regardless of rating, which guests notice and read as dismissive.
  • ⚠ Calendar updates can lag 15-30 minutes depending on the platform's API polling schedule, leaving a window for conflicts.
  • ⚠ Pricing adjustments require manual input or a separate third-party integration that adds monthly cost and setup time.
  • ⚠ Hosts managing 5 or more listings must toggle between separate property records, slowing down daily operations.
  • ⚠ Turnover coordination typically runs through manual texts or a disconnected task app, creating gaps when bookings change last-minute.
  • ⚠ Tax tracking depends on manual exports and spreadsheet reconciliation, which breaks down as portfolio size grows.

What Our Customers Say

★★★★★

Before Mr. Props, my reviews get replied to within the hour, and my response rate on Airbnb finally hit 100%. Guests actually comment that they feel taken care of even after checkout.

Sarah M.
Co-Host, 14 Units
★★★★★

The review response automation picked up on a guest's complaint about the hot water and flagged it before I even saw the review. That kind of heads-up let me fix the issue and respond publicly in a way that actually turned a 3-star into a repeat booking.

Daniel R.
Property Manager, 31 Units
★★★★★

I manage 12 listings across Vrbo and Booking.com, and keeping the tone consistent used to be a constant headache. It took hours. Props handles it all without sounding like a bot. My guests don't even know it's automated, which is exactly how it should be.

Monica T.
Independent Host, 8 Units

Frequently Asked Questions

Everything you need to know about scaling your portfolio with Mr. Props.

Stop Losing Guests to Slow Replies, Automate Today

Mr. Props puts review response automation to work for your listings from day one, so every guest hears back fast and your ratings reflect the host you actually are.

No credit card required. Cancel anytime.