Question 1

Is Turno or Properly better for hosts managing 5+ short-term rental properties?

Accepted Answer

Turno is the better pick for hosts managing 5+ properties who need hands-off scheduling above everything else. It connects directly to Airbnb and VRBO calendars, automatically assigning cleaners when guests check out. Properly is better suited for hosts who want to control quality at every step, down to photo proof and task-level completion.

Question 2

How does Turno's auto-scheduling work for Airbnb and VRBO turnovers?

Accepted Answer

Turno's automation runs on a simple three-step chain: booking detected, cleaning scheduled, cleaner notified. It connects to Airbnb, VRBO, and Booking.com calendars, pulling reservation data automatically so cleaning tasks generate themselves based on checkout times. Hosts can set buffer times, assign backup cleaners, and auto-pay cleaners upon task completion.

Question 3

Does Properly support direct bookings outside of OTA platforms?

Accepted Answer

Properly does not handle direct booking syncing in any meaningful way beyond standard iCal infrastructure or API connections through property management software. It requires manual calendar entries for direct bookings, which creates friction at scale for hosts running direct booking websites alongside their OTA listings.

Question 4

Which platform has better reporting for STR cleaning operations?

Accepted Answer

Properly treats reporting as a selling point, tracking photo verification rates, checklist completion percentages, average cleaning duration per property, and quality scores based on inspection results. Turno's reporting is more functional but thin — covering cleaning cost summaries, task completion rates, and basic turnover timelines. Note that Properly's reports don't export cleanly into most property management software like Guesty or Hostaway.

Question 5

What do neither Turno nor Properly handle for STR hosts?

Accepted Answer

Neither platform handles property restocking, inventory tracking, or linen management. That gap means hosts still need a separate solution to manage the physical supply chain that sits between a cleaning assignment and a guest-ready unit.

Question 6

How long does it take to set up Turno vs Properly for a short-term rental portfolio?

Accepted Answer

Turno takes approximately 30 minutes of setup per 10 properties, connecting to OTA calendars quickly with auto-scheduling active almost immediately. Properly takes longer by design — expect 45 minutes to an hour per property for initial configuration if checklists are thorough, since the platform requires building property-specific checklists with photo verification steps before anything else.

Feature	Turno	Properly	Mr. Props Best Choice
Pricing Model	Per-property/month; free tier available	Per-clean fee; no free tier	From $9/unit — predictable monthly pricing with no per-clean surprises
Auto-Scheduling	iCal + API sync across all 3 OTAs	iCal sync; manual override for edge cases	Automated turnover scheduling synced to your booking calendar across all OTAs
Direct Booking Support	Manual entry or PMS integration	Manual entry only	Full direct booking support with automatic calendar-triggered task creation
Inspection & Reporting	Photo verification with checklist	Interactive checklists with photo proof + issue flagging	Photo-verified inspections with issue flagging and exportable reports for Guesty, Hostaway, and more
Cleaner Marketplace	Built-in marketplace with ratings	No marketplace; BYO cleaners only	Bring your own cleaners with full task management — marketplace coming soon
Migration Effort	~30 min setup per 10 properties	~45 min setup per 10 properties	Guided onboarding with dedicated setup support — most hosts live in under 20 minutes per 10 properties

Turno vs Properly Cleaning Management: 2026 Comparison for STR Hosts

Turno vs Properly: Which Runs Your Rentals Better?

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Compare Turno and Properly to Choose the Right Vacation Rental Software